Our services

OUR SERVICES

One thing is for sure : no one knows your machine better than its manufacturer – MOM !
We put all our expertise into the development of tailor-made dosing machines and packaging solutions.

Your needs are unique :

• You work in teams and your equipment is used every day,
• You use your machine intermittently,
• Your technicians are experienced,
• Your technical service is small,
• Your operators often change and you are concerned with managing skills in your teams,
• You are attentive to component obsolescence,
• You work to continuously improve your production,
• You need to test your equipment in order to evolve your production.

Our technical support is here to help.

During the installation of your equipment, we are by your side every step of the way :

• Commissioning
• 1st Production Assistance
• Installation Qualification
• Performance Qualification
• Operator Training
• Technician Training

During the production, we offer you :

• Technical assistance agreement : – Avoid machine breakdowns and maximise productivity.
  – Ensure the mastering of our equipment by your teams.
  – Receive an annual report on the state of your equipment.
  – Get the assistance of one of our technicians within a guaranteed delay.
  – And benefit from numerous services.

• Training :
  – For your operators to master our equipment.
  – For your maintenance technicians to be efficient.

• Production data analysis :
  – Be informed and learn from any anomaly.
  – Increase your production rate.
  – Implement the right tools and habits.

• Communication :
  – Have your equipment interact with your factories and other equipment.
  – Have our technical support access your equipment remotely for speedy assistance.

• Spare parts supply

• Technical hotline

• On-site technical intervention

• Refurbishment of your equipment
  Are you planning to use your worn MOM dosing machine for a long period of time ?
  A good alternative can be to refurbish your equipment with us.